Terms and Conditions

⚠️ Draft — subject to legal review and revision.

§ 1 Scope and Contracting Party

(1) These Terms and Conditions (T&Cs) apply to all contracts for the use of the online platform AI-Konform (get-ai-conform.com) concluded by New Life Digital UG (haftungsbeschränkt), Julius-Hatry-Straße 1, MAFINEX Technologiezentrum, 68163 Mannheim (hereinafter: "Provider"), with entrepreneurs within the meaning of § 14 BGB (German Civil Code) (hereinafter: "Customer").

(2) Any terms and conditions of the Customer that conflict with or deviate from these T&Cs shall not be recognised unless the Provider expressly agrees to their applicability in writing.

(3) These T&Cs apply exclusively to legal relationships with entrepreneurs. Consumers within the meaning of § 13 BGB are excluded from using the platform.

§ 2 Subject Matter of the Contract

(1) Through the AI-Konform platform, the Provider makes available a cloud-based SaaS solution comprising the following services:

Online training on the EU AI Act (Regulation (EU) 2024/1689) in up to 26 languages
Issuance of personalised digital certificates upon passing the final quiz
Generation of a Vanta-compatible ISO 27001 audit report (collectively: "Service")

(2) The Service is offered in two billing models:

Training credits: Individual billing per training session, based on credit topped up in advance; no subscription, no minimum term.
Savings plan: Advance purchase of a volume of training sessions at a reduced unit price.

(3) The scope of services and technical details are set out in the current service description on the website (get-ai-conform.com/schulung).

(4) The training content is for informational purposes only and does not constitute legal advice. Legal binding compliance with the EU AI Act cannot be guaranteed.

§ 3 Conclusion of Contract and Registration

(1) The Customer registers on the platform and creates a company account. Registration constitutes a binding offer by the Customer to enter into a usage contract.

(2) The contract is concluded when the Provider accepts the offer by activating the customer account or by sending a separate confirmation email.

(3) The Customer is obliged to provide complete and accurate information upon registration and to update it immediately in the event of any changes.

(4) Access credentials must be kept confidential by the Customer. The Customer is liable for all actions taken under their account, unless they are not responsible for the unauthorised use.

§ 4 Prices and Payment

(1) The applicable prices are shown to the Customer before booking in the application's booking area. They may vary depending on country or region and currency. All prices are net prices plus the applicable statutory VAT.

(2) Payment is processed exclusively via the payment service provider Stripe. By completing the payment process, the Customer consents to the transmission of the data required for the transaction to Stripe in accordance with its privacy policy.

(3) Under the Training credits model, the Customer tops up credit in advance; the corresponding credit is consumed for each training session carried out.

(4) Under the Savings plan, the agreed total amount is due in advance upon conclusion of the contract. Unused training credits expire in accordance with the validity period stated at purchase without entitlement to a refund, unless otherwise agreed.

(5) In the event of default in payment, the Provider is entitled, after an unsuccessful reminder, to suspend access to the platform until all outstanding amounts are paid in full. Statutory default interest remains reserved.

§ 5 Rights of Use and Obligations

(1) The Provider grants the Customer a non-exclusive, non-transferable and non-sublicensable right to use the Service within the scope of these T&Cs for the duration of the contract.

(2) The Service may only be used for the Customer's own employees. Sharing access credentials, training codes or certificates with external third parties or untrained persons is prohibited.

(3) The Customer is prohibited from:

reproducing, distributing or making the Service publicly available
technically analysing (reverse engineering), manipulating or impairing the functioning of the platform
carrying out automated retrievals (scraping, bots)
issuing certificates for persons who have not duly completed the training

(4) In the event of violations of paragraphs 2 or 3, the Provider is entitled to block the Customer's access without notice and to claim damages.

§ 6 Availability

(1) The Provider aims for a service availability of 99% on an annual average. This excludes scheduled maintenance work, which is carried out outside European core business hours (Mon–Fri, 08:00–18:00 CET) where possible, as well as unforeseeable events (force majeure, third-party infrastructure failures).

(2) There is no entitlement to uninterrupted or error-free availability. Temporary restrictions do not give rise to a right to reduce the agreed remuneration, provided they do not exceed 48 hours per quarter.

§ 7 Liability

(1) The Provider is liable without limitation for damages arising from injury to life, body or health, as well as in cases of intent and gross negligence.

(2) In cases of ordinary negligence, the Provider is only liable for breach of a material contractual obligation (cardinal obligation) whose fulfilment is essential to the proper execution of the contract and on whose compliance the Customer may regularly rely. In such cases, liability is limited to foreseeable damage typical for the type of contract.

(3) In cases of ordinary negligence, liability for indirect damages, loss of profit and data loss is excluded.

(4) The foregoing limitations of liability apply equally to the legal representatives and vicarious agents of the Provider.

(5) Liability under the German Product Liability Act or other mandatory statutory provisions remains unaffected.

§ 8 Term and Termination

(1) The contract commences upon activation of the customer account and runs for an indefinite period.

(2) Under the Training credits model, either party may terminate the contract at any time with 14 days' notice to the end of the month in text form (email suffices).

(3) Under the Savings plan model, ordinary termination is possible at the earliest at the end of the paid contract year. Automatic renewal only occurs if expressly agreed.

(4) The right to extraordinary termination for good cause remains unaffected. Good cause for the Provider exists in particular where the Customer violates § 5 (2) or (3) of these T&Cs.

(5) After contract termination, all customer data will be irrevocably deleted after a transition period of 30 days, unless statutory retention obligations apply. During the transition period, the Customer may export their data.

§ 9 Data Protection

The Provider processes personal data of the Customer and their employees for the purpose of contract performance and service provision. Details regarding the processing, the data processors engaged and the rights of data subjects are set out in the Privacy Policy at get-ai-conform.com/en/datenschutz.

Where the Customer enters personal data of their employees into the platform, the Customer is responsible for complying with applicable data protection requirements vis-à-vis their employees. Upon request, the Provider will conclude a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR with the Customer.

§ 10 Final Provisions

(1) German law applies exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) The exclusive place of jurisdiction for all disputes arising from and in connection with this contract is Mannheim, provided the Customer is a merchant, a legal entity under public law or a special fund under public law.

(3) Amendments to these T&Cs will be communicated to the Customer by email to the address registered in the account. If the Customer does not object to the amendment within 30 days of receipt of the notification, the amendment shall be deemed accepted. The Provider shall expressly draw attention to this legal consequence in the notification of amendment.

(4) Should individual provisions of these T&Cs be wholly or partially invalid or become invalid, this shall not affect the validity of the remaining provisions (severability clause). The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

As of: July 2026